Shipping policy
Thank you for shopping with us!
We aim to provide a smooth and reliable delivery experience for all our customers.
Cash on Delivery
We currently offer Cash on Delivery (COD) as our payment method. Customers are not required to make any advance payment when placing an order.
You can pay the full order amount in cash to the delivery representative when your order is delivered.
Order Processing
- Orders are usually processed within 1–2 business days after they are placed.
- Orders may take additional time during weekends, public holidays, sales, or promotional periods.
- We may contact you by phone or message to confirm your order before dispatch.
Delivery Time
Orders are generally delivered within 3–7 business days, depending on your location and the courier service.
Delivery times may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you place your order.
Order Tracking
Once your order has been shipped, we may provide you with tracking information so you can track your package.
Incorrect or Incomplete Address
Please make sure that your delivery address and contact number are correct when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delivery Attempts
If you are unavailable when the courier attempts delivery, the courier may make another delivery attempt or contact you to arrange delivery.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team through the contact information provided on our website.
We appreciate your trust and look forward to serving you!